As the fastest growing digital pharmacy, we’re thrilled to announce that we’re bringing our free, same-day prescription delivery services to Raleigh, North Carolina. Raleigh will be our sixth location, in addition to the communities we currently serve in New York City, New Jersey, Philadelphia, Miami and Baltimore – and the first new market of 2021.
Our tech-enabled pharmacy platform offers free same-day prescription delivery through a mobile application which allows patients to manage prescription status, chat with pharmacists, and track deliveries up to when the medication reaches their doorstep. This service has been critical for high-risk and elderly patients who can’t leave their home during COVID-19.
Additionally, for those patients who prefer to maintain the traditional in-person experience, they can visit our brand new brick-and-mortar location in Raleigh for all of their pharmacy needs. Our patient-first approach provides customer service in over twelve languages and can dispense all medications – specialty, brand, generic and topical.
In addition to same-day delivery, we also offer a range of patient-friendly services, including automatic refills and medication synchronization. These services empower patients to overcome social determinants of health and other challenges so they have access to their medications and can take them as prescribed by their provider.
Together these services create a better experience for each patient resulting in a customer satisfaction score that is 4.5 times greater than that of the average pharmacy.
Darnell Williams, one of our pharmacists at the Raleigh location, is thrilled to bring all of these specialty pharmacy services to the people of Raleigh. Williams pursued a career in pharmaceuticals due, in part to his love of science, but also because of his desire to help patients have better lives.
Medly’s delivery service, Williams believes, provides “the utmost convenience to the patient.” Williams also loves being able to provide his patients with personalized pharmacy care. “There is not one answer for a given situation,” he says. “Different patients may have the same issue but totally different history and perspective.” To help each patient better manage their medications, he makes “patients aware of the multiple options for reminders and helps them find the one that works best for their situation.” Medly’s expansion to the Raleigh market serves as an important step in our company journey, using our recent 100 million series B funding round, co-led by Greycroft and Volition Capital, as a springboard to enter the North Carolina market.
As we embark on a new year, we’re bringing with them the learnings and takeaways from 2020 – including how we helped over 75,000 patients get their prescriptions within a day without having to go to a pharmacy. To support our entrance into Raleigh, Medly has hired dozens of employees like Darnell Williams to increase staff as they grow throughout the Triangle Region.
“Recent studies have shown that close to 100 million residents in the United States could be lacking adequate access to a pharmacy, and COVID-19 has only exacerbated that growing problem. The impact of the pandemic has resulted in more patients, specifically seniors and those with chronic health conditions, opting to remain at home and have their goods delivered – especially prescriptions,” said Dr. Marg Patel, our CEO and Cofounder.
“Maintaining medication adherence is more important than ever, especially since those with chronic conditions have the highest risk of hospitalization from the COVID-19 virus. We are eager to make our first mark in North Carolina, and help Raleigh residents access their prescriptions in a faster, innovative, and more affordable way as we pave the way for better health outcomes in the state and beyond.”
“I’m excited to welcome Medly, a next generation healthcare innovator and pharmacy, to my district,” said State Senator Jay Chaudhuri. “Their announcement could not have come at a better time when patients are relying on pharmacy services more than ever because of the real and continued challenges we face with COVID-19.”
If you’re in Raleigh, find us at 3029 Capital Boulevard. To switch your preferred pharmacy to Medly, download our IOS application, visit the pharmacy, or ask your doctor to send their prescriptions to Medly.