March 8, 2021
2 min. read

Medly Pharmacy and Heal Announce New Partnership


Medly Pharmacy announced its new partnership with Heal, the pioneer of in-home primary care, to help patients access critical medications and prescriptions without ever leaving their homes, no matter their income level, age, or physical mobility. Patients who book a virtual consultation or doctor house call using Heal’s technology-empowered platform will now be able to have their prescriptions delivered to their door same-day through Medly Pharmacy — enabling a seamless, holistic experience for the patient.

Heal and Medly Pharmacy are aligned on the mission to increase medical care access and improve health outcomes. Across the country, 35% of patients cannot get to the doctor’s office for reasons such as transportation, cost, and accessibility. Through Medly’s unique partnership with Heal, the company is making it easier to have both doctors and prescriptions available at the patient’s convenience while staying in the comfort of their home.

The COVID-19 pandemic’s challenges have amplified the need to keep patients at-risk for COVID-19 complications out of doctors’ offices, hospitals, and pharmacies whenever possible. By leveraging Heal’s home-based primary care, patients can receive data-driven primary and urgent care services in the safety and comfort of their own homes.

By adding Medly’s same-day prescription delivery, Heal patients can access their specialty, brand, generic, and topical prescriptions without leaving their homes. For patients managing chronic health conditions or juggling multiple prescriptions, Medly can manage refills and coordinate deliveries, improving patient experience and increasing medication adherence.

In July 2020, both companies raised funds to expand nationwide, continuing their mission to democratize access to affordable, quality healthcare. Medly Pharmacy raised $100 million in a Series B round co-led by Greycroft and Volition Capital, and Heal received a $100 million investment from Humana. This partnership is a natural next step for Medly’s growth and acts as an important moment in the company’s story.

The new partnership is available to all patients within the New York, New Jersey, and Baltimore metro areas and will accept most major insurance plans, including Medicare.

“The COVID-19 pandemic has highlighted the importance of rethinking how Americans access healthcare and critical medications. Through this exciting partnership, we’re harnessing our complementary technologies to help chart a better path forward for an improved patient experience and outcome.” -Dr. Marg Patel, Medly’s CEO and Cofounder.

CLICK HERE to read the full press release on PR Newswire.

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